When a leading horse misses to win a race, the fault lies not with the racecourse or the other competitors. Nor are tougher circumstances to blame. Businesses and achievements are only for the good leaders to capture.
Running an organization is hard work. Sitting in the office it is easy, at any level, to get completely submerged in the internal affairs of one’s organization – optimizing the product mix, tweaking service delivery, streamlining the supply chain, handling teams, analysing and reviewing performance and so on.
Mirror, mirror, on the wall, who is the most progressive leader of all? Good chances that the mirror shall call your name if you have created environment whereby it can give honest feedback, regularly; its feedback is taken in the right spirit, acted upon diligently; and there are no attempts ever to break the mirror over bitter feedback.